There's Help For That
Videotelephony, Phone, and/or Text Messaging
Health Journey Advocacy
Medical/Health
Advocacy
Many of us face medical challenges that feel overwhelming—leaving us confused, powerless, and disconnected from who we are. It’s easy to mistake a diagnosis for our identity, rather than seeing it for what it is: a condition, not the whole person.
Navigating the healthcare system while managing a new or chronic diagnosis can be daunting. Knowing what questions to ask, understanding your options, and advocating for yourself isn’t always clear—especially when you’re already under strain.
With a background in behavioral health, care coordination, and advocacy, I help translate complex medical information into plain language, clarify your questions, and support effective communication with providers and health insurance systems—including navigating websites, benefits, and coverage details. Using empathy and mindset-based support, I also help you work through the emotional and psychological weight that often comes with health challenges. Together, we reduce overwhelm, navigate decisions with greater confidence, and reconnect you with yourself beyond the symptoms.
"I had some health issues and a new insurance plan,
and I felt totally lost. When I called the number on my card, they didn’t really understand my anxiety, so I just went along with it and pretended it helped. Then my neighbor told me about Dana, and honestly, she’s worth every penny. She showed me what questions to ask and how to look things up on my own. She even made the
whole process kind of fun. In the end, I found a good
provider covered by my insurance, and she helped
me see my diagnosis as just one part of my life—
not something that defines everything."
"When I was diagnosed with cancer, I didn't
know the first thing about it. I was scared.
And I didn't really trust the medical system.
I knew I had a lot of questions, but I did not
know what they were. My partner was by my
side, but didn't really know either. I hired Dana
to coach me through this. She helped me get
clear on what I did and did not understand
about my diagnosis. And she also worked with my partner so we could approach everything like a team. With Dana's help we were able to formulate our
questions and get clear answers from my doctors."
"Dana, thanks so much for your help. I am not fully loaded into the patient portal and Spouse was much
more comfortable the last time we saw Dr. So and So.
You really helped us clarify our questions and concerns.
We are more at peace with all this now. Thanks again!"
*Dana Lucas is not a licensed Psychologist, Counselor, Therapist, or Social worker. She is not a Mental Health, Addiction, or Medical provider.
She does not diagnose or treat Mental Illness, or any other Medical/Health condition.
CONFIDENTIALITY:
Dana adheres to a strict confidentiality protocol. She will not reveal to anyone that you, your family, or your business/organization contacted her, or are her client; nor will she disclose any information obtained during the course of your coaching relationship without your express permission to do so--with some exceptions which Dana will discuss with you during your initial consultation. Your time and space with Dana (in-person, virtually online, phone, email, text) is considered sacred, and she has the utmost respect for your privacy.